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 October 2014

   Smart messaging inspires Glendale Water & Power customers to save energy
Facing summer peaking season and historic drought, Glendale Water & Power finds fresh ways to engage its customers.

  Around the web: The NEED Project
The mission of the NEED Project is to promote an energy conscious and educated society by designing objective, multi-sided energy education programs for students from kindergarten to high school.

   ACEEE: Combined heat and power should be part of EPA clean power plan
A report by the American Council for an Energy-Efficient Economy notes that this readily available energy resource could help states make significant reductions in greenhouse gas emissions.

   Thermostats are emphasis for newest PLMA interest group
The Peak Load Management Alliance has formed a group to examine the costs and benefits of utility-sponsored programs that use thermostat technology to deliver demand response and energy efficiency.

   Tension exists between good customer service, maintaining customer loyalty
A new survey finds that while most customers feel that their utility provides enough options, a small group would strongly consider choosing a different energy provider if they could.

   Learn what controlled electric water heaters can do for your utility
The next Lunchtime webinar from Clean Energy Ambassadors explores innovative approaches to demand response, demand-side management and renewable energy using a common household system.

   Also:

Upcoming deadlines
Energy Events calendar

Participants in GWP’s customer engagement program see messages like this in an In-Home Energy display digital picture frame. The display also gives homeowners real-time energy use data to help them save energy and money. (Artwork by CEIVA Energy) Read more.

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Regional Energy Services Managers:

Lakewood, CO:
Ron Horstman
720-962-7419
Billings, MT:
Georganne Myers
406-255-2935
Folsom, CA:

Sandee Peebles
916-353-4454
Loveland, CO:
Tim Ellis

970-461-7526
Phoenix, AZ:
Audrey Colletti
602-605-2659
Salt Lake City, UT:
Steve Mullen

801-524-6383

The Energy Services Bulletin is published by Western Area Power Administration for its power customers.

Editor/Webmaster:
Kevon Storie
720-962-7508

The mention of any service, product, or technology does not constitute an endorsement of same and Western, the Department of Energy, or the United States Government cannot be held responsible or liable for use thereof.

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